1)   Public Folder HelpDesk for Outlook 9.2.5
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.
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 2)   Textmodules for Software Support 1.00
Beantworten Sie Support-E-Mails schneller mit diesen Textbausteinen für Outlook. 55 fertige Texte in 18 Ordner erleichtern Ihnen den schnellen Start. Jeder Textbaustein ist zweisprachig hinterlegt (D+E), ideal für den Helpdesk.
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